Service Description
By video call, your Acne Expert will assess your skin’s unique needs and acne type to determine a customized skincare plan. This introduction to your clear skin journey will equip you with the knowledge you will need to get and stay clear. Products purchased separately. For clients that have never been to the Face Reality Acne Clinic and former clients that have not been seen by Viva Lumiere Wellness Specialist in the last year (reevaluation required)
Cancellation Policy
Viva Lumiere Wellness Booking Policy At Viva Lumiere Wellness, we value your time and are committed to creating a relaxing, personalized experience for every client. To keep the booking process smooth and fair for everyone, please review our policy below. We want you to enjoy your treatment day without interruption — that’s why we offer flexibility to pay in full or partially at booking, or on the day of your service. Booking & Cancellations Appointments may be rescheduled or canceled at least 48 hours in advance with no penalty. Cancellations within 48 hours or same-day cancellations will incur a $25 fee. No-shows will be charged 100% of the scheduled service and may require prepayment for future bookings. Frequent last-minute cancellations may affect future booking privileges. Payments & Packages Prepaid treatment service packages are non-refundable, but may be applied toward future services within the validity period. All sales are final. Consultations & Programs Consultation forms must be completed at least 48 hours before your 1st appointment to ensure proper preparation for your visit. Face Reality® Acne Bootcamp requires a mandatory consultation and product purchase as part of the Face Reality company program requirement. We understand life happens — please reach out as soon as possible if you need to adjust your appointment so we can accommodate other clients waiting to book.
Contact Details
43625 Mission Boulevard suite 102, Fremont, CA, USA
4082421800
vivalumierewellness@gmail.com