Shipping Policy

Thank you for shopping with Viva Lumière Wellness. We are committed to delivering your wellness and skincare products with care, quality, and consistency.

 

Order Processing Time

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Our custom-blended aromatherapy botanical oils are made in small batches to ensure purity and freshness. Please allow 1–2 business days for processing. During peak periods or for larger orders, processing may take up to 5 business days.

 

Orders for membership-only professional skincare products may require verification before fulfillment to maintain exclusivity and product integrity.

 

Shipping Methods & Delivery

 

We ship using USPS, UPS, FedEx, or other reliable carriers.
Delivery times typically range from 3–7 business days, depending on your location and selected shipping method.

 

Shipping Costs

 

Shipping rates are automatically calculated at checkout based on your order’s size, weight, and destination.
Free standard shipping may be offered on qualifying orders and during select promotions.

 

Order Tracking

 

You will receive a shipping confirmation with tracking details once your order has been dispatched, so you can follow your delivery in real time.

 

Delivery Issues

 

If your order is lost, delayed, or arrives damaged, please contact us at VivaLumiereWellness@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.